10 Best Live Chat Opportunities – Chat Agents Jobs From Home Massachusetts


Expected Pay: $8 to $10 per hour

Agreed Payment Setting: Month-to-month by means of PayPal

Qualifications: Needs are project-specific so an updated curriculum vitae or return to is a have to

Schedule: Stable operations

Previously known as Metaverse Mod Squad, this company has actually been supplying client support, neighborhood, and social networks solutions because 2007. With over 10,000 mods throughout the world, its client checklist consists of heavyweights like Detector Bros, Harper Collins, the NFL, Electronic Arts, and the United States State Department.

As a ModSquad independent professional, your job is to chat with customers by means of social media sites, modest forums, and also handle online communities. The application process is simple and they usually respond within 72 hrs. The good news is that even if you donít get approved for now, theyíll keep your curriculum vitae in their documents and also call you once they have a task that matches your account.


Outplexis constantly looking for new ability. This firm hires Chat Support Representatives to deal with general consumer inquiries, and additionally give research study and also analytical skills.

You will certainly require to have a precise inputting rate of 40-50wpm plus have superior grammar and also interaction abilities. If you have sales and customer care experience thatís a plus.

Outplex pays a base price of $9 to $14 per hr.


Apple careers page

Are you savvy with Apple gadgets? As an Apple In Your Home Expert, you can help offer customer care and technological assistance.

This task won’t solely be on-line chat, but it’s one of the far better home customer support tasks readily available. You can get paid trip and also product discount rates.

To become an Apple Consultant you will require to meet several of the list below demands:

Have a distraction-free office

Have a work desk that can house an Apple computer

Wear a headset

Help Scout

Finest online chat tool for complete customer care.

Help Scout supplies an excellent option for those wanting to begin making use of chat. Help Scout’s Beacon lets you supply online chat assistance, offer clients relevant data base posts, as well as offer customers with a means to email you when live support isn’t available.
When a customer completes the preliminary chat type, Help Scout’s intelligent routing tool will ensure the question reaches the most professional chat agent for the inquiry. As well as when a real-time agent isn’t available, Sign lets your consumers look your help paperwork within the chat widget.
If consumers aren’t able to discover the answers they’re trying to find, they can just send their request in as an e-mail right from the exact same home window, saving a great deal of time as well as inconvenience.

You can also develop automations to automatically activate a chat box to open up when a specific action is handled the web page or certain problem is satisfied, so you can make use of Sign to offer aggressive assistance to clients, as well.
Beacon uses 3 different modes ó self solution, neutral, and also ask very first ó that let you more curate the chat experience on your page:
In self-service mode, consumers see assistance documents first, with the choice to contact assistance appearing only after they have actually searched for or viewed an article.
Neutral mode offers consumers the capability to select their own path from the beginning.
Ask initially mode shows get in touch with options initially.

Help Scout likewise provides out-of-the-box records so you can track performance and recognize impact right away. Beacon is consisted of with all Help Scout plans at no extra cost. And Help Scout can incorporate with all of your favorite tools, including Shopify and Salesforce, and also is readily available on desktop computer, iOS, and also Android.
Price: Beginning at $20/user per month.
Make your site or application extra helpful
Beacon allows you suggest pertinent assistance content, offer live chat, and give consumers instantaneous accessibility to their assistance history ó all without leaving your website.

Sendinblue Conversations

Instinctive, trustworthy, and also robust, Sendinblue Discussions is a well-rounded wonderful selection for real-time chat software. Businesses of all dimensions can utilize Conversations thanks to its easy-to-use interface. Arrangement is no more challenging than a basic copy/paste. From there, the drag-and-drop editor makes designing chatbot moves quick as well as easy.

Along with supporting online chat from your website, Sendinblue Conversations enables you to handle messages from your businessís Instagram and also Facebook accounts as well, bringing all your real-time consumer communications under one roofing system!

Take a look at everything you can do with Sendinblue Conversations:

  • Chatbots circumstances (including lead capture type).
    chatbot consisting of a call form.
  • Chat sets off.
    choices for causing a chat.
  • Saved replies.
    conserved replies.
  • Keying in insights: See what individuals are keying before they hit send so youíre all set with a response.
  • Chat ratings & data.
  • Agent collection (by language or experience).
  • Pop-up notifications for brand-new messages.
  • Sendinblue Conversations mobile app (offered on iOS as well as Android).

If you’re wanting to start with online chat, try Sendinblue. Our forever complimentary strategy includes everything you require to release a chat window on your web site and also handle your assistance group.


Founded in 2007, Flexjobs is a paid freelancing industry. While there are tons of complimentary freelancing websites, Flexjobs bills its participants a fee. The factor behind this is that they veterinarian all the job blog posts in their platform and assurance they are legitimate (which is something complimentary systems canít guarantee, so youíre spending for a beneficial solution).

I am including Flexjobs on this list since they’re very trustworthy and also come very advised by their customers. They have actually additionally been BBB-accredited given that 2008 as well as currently have an A+ ranking.

Among Flexjobsí ideal features is their Advanced search feature which enables you to find jobs by title. In this situation, you can type in ìwork in the house chat support jobs.î.

You can likewise look by country, location, etc.

I searched for chat assistance tasks in the instance below and also there were jobs available. When you click on each result, a general description of the tasks will show up (frequently with wage details).

Chat Assistance Jobs Found at Flexjobs.
Note, however, that you can only see the complete summary of the task blog posts on Flexjobs (as well as apply to them) if you register for their site. Here are their prices packages�-.

1 month – $14.95.
3 months – $29.95.
1 year – $49.95.

For each and every of these 3 alternatives, Flexjobs supplies a 30-day money-back guarantee.


Dyson has become an innovation business with an international impact. They have offices from Auckland to Zurich, by means of Shanghai, Moscow, as well as Chicago.

In this role, you will certainly connect with their clients mainly using chat and also e-mail. You might additionally interact with them via social networks systems. At top times or as needed, you might additionally communicate with them by means of phone. A USB plug-in phone is provided for your convenience.

Adhering to tools is offered: laptop, display, keyboard, mouse, as well as USB plug-in phone. You will certainly need to have accessibility to your own high-speed net and also a silent work environment without noise as well as other diversions.

Hrs are 2 pm-10 pm eastern time 4 weekdays and 1 weekend day. You can shift bid after 3 months as well as hrs are 24/7. You do not in fact have to make calls, except in a rare blue moon occasion when a client is having problem browsing a pay web link, and so on.

This work pays effectively as well as as a result of that, it goes FAST. They just employ 10 to 11 individuals per course.

Requirements: 1 year of chat experience. They ask extensive inquiries regarding chat experience in the meeting, itís their primary requirement.

Potential Earning: $16/hr.

Employment standing: W2 Full-time with Benefits consisting of health and also health (clinical, oral, vision), 401K, along with a generous PTO (paid time off) program (consisting of sick as well as vacation pay).

Just how to start: Use below as well as enter customer for all consumer service/chat associated work.


DraftKings is a sporting activities modern technology and media amusement system founded in 2012 to alter the method consumers involve with their favorite athletes, groups, as well as sports. A leading, everyday fantasy sporting activities brand, DraftKings exists to bring sporting activities followers closer to the games they enjoy and also endeavors to enhance the world of sporting activities by ìmaking far better sporting activities fans.

Current remote, work-from-home chat work:.

Consumer Experience Affiliate.

LiveWorld Chat Agent.

Essentials: A LiveWorld client service representative is a digital, part-time, work-from-home or full-time setting. The per hour agents do jobs consisting of social customer care, involvement for advertising functions, as well as protecting a brandís picture by supporting an excellent experience for a brandís consumers in their on-line places.

Pros: Peaceful business society, good management, sensible pay rate. You can suggest your own hours of accessibility. Full-time employees are qualified for benefits.

Disadvantages: No holiday, no sick days, no pension, no benefits or insurance coverage for part-time employees, no ensured hours, or schedule.


$ 7.50 – $12.00 per hour.

– All applicants have to be fluent in English.
– Language fluency screening and creating samples are a requirement.
– Have to be 18 or older.
– 2-3 years experience in on-line small amounts or customer support.
– 1 year experience operating in a Telephone call Center atmosphere.
– Experience using Salesforce and Social Cloud.
– College Level or comparable experience liked.


Part-Time or Full-Time.

As a LiveWorld chat representative, your obligations will be involving with their clients on existing concerns. You can pick to function part-time or full-time depending upon your schedule. You require to have wonderful keying abilities to get this job. You will get a per hour rate and if you function full time, you can obtain benefits such as health insurance.

The Chat Shop.

The Chat Shop (Read complete review) has open remote Chat Agents positions throughout the US and UK.

As a Real-time Chat Representative, you will be called for to address concerns, solve issues, generate leads as well as sales, and also attain a high-lvel of consumer satisfaction when taking care of multiple real-time chats.

You will certainly need an inputting speed of 65wpm with 97% precision. The price of pay is $10 per hour.

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